Privacy Policy

Introduction

This privacy notice applies between you and Worldview consultancy (a subsidiary of Digital Careers Academy Limited), located at BOS House, Oldenway Business Park, Ballybrit, Galway, H91 E65V Ireland. Worldview consultancy is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Notice explains how we collect, use, and protect your personal data entrusted into our hands

1. Who This Privacy Notice Applies To

This privacy notice applies to you if you visit the Website, download content or contact us using our contact us form. You purchase goods and/or services from us, make enquiry about our products and/or services via email or post, sign up to receive any promotional communications from us and when you register for one of our courses.

2. Personal Data We Collect

When you create an account and use the services, including through a third-party platform, we collect and process the following types of personal data you provide directly, including:

• Identity and Contact Data: To fulfil the contractual relationship, provide customer service, management and development of our business relationship, you need to create a user account.
• Financial Data: For prospective clients and performance of contracts, business contact information, not limited to name, payment and billing details to the services and email address. When you link a payment account, we collect and use certain information, including your payment account email address, account ID, physical address, or other data necessary for us to send payments to your account.
• Marketing and Communication Data: If you contact us for support or to report a problem or concern, we collect and store your contact information, messages, and other data about you like your name, email address, messages, location, refund transaction IDs, and any other data you provide or that we collect through automated means. We use this data to respond to you and research your questions or concern, in accordance with this Privacy Notice.

3. How We Collect Your Data

We collect personal data in various ways, including when you:

• Direct interactions (e.g., when you contact us via email or phone, fill out a form, or sign up for our services or programs).
• Automated technologies (e.g., cookies and analytics tracking when you visit our website).
• Third-party sources (e.g., publicly available sources, business partners, or referrals).

4. How We Use Your Data

We use your personal data to:

• Provide and manage our services: When you create or update your account, we collect and store the data you provide, like your name, email address, website link, social media profile, phone number, occupation, company name, country, biography, and headlines. Data provided can also serve as references and testimonials for promotional activities, feedback, monitoring client satisfaction, and sending newsletters.
• Communicate with you regarding our services and marketing (where consent is given): If you have previously purchased products and/or services from us we will assume you are happy to receive relevant marketing communications, unless you have previously opted out of marketing communications. This is based on our legitimate interests in promoting our business and to provide you with offers for relevant products/services.
If you change your mind about this, you can withdraw your consent at any time by clicking on the “unsubscribe” link at the bottom of each email. If you choose to withdraw your consent to receive these marketing emails, we will still send you service emails that are necessary for our relationship with you.
• Improve our website and services through analytics.
• Comply with legal obligations: To comply with applicable laws, we also work with trusted third parties who collect tax information as legally required. This tax information may include residency information, tax identification numbers, biographical information, and other personal information necessary for taxation purposes. We may need to disclose your Personal Data to third parties so that we can provide our services to you, operate our website and comply with our legal duties.

5. Legal Basis for Processing

We process personal data under the following legal bases:

• Contractual necessity: When processing is required to fulfill a contract with you.
• Legitimate interests: When processing is necessary for our business operations and does not override your rights.
• Consent: When you have given explicit consent (e.g., for marketing communications).
• Legal compliance: When required by law or regulatory authorities.

6. Sharing Your Data

We do not sell or rent your personal data. However, we may share it with:

• Third-party service providers (e.g., IT support, payment processors, or marketing platforms). your Personal Data may be held and processed securely by us on the dedicated systems supplied, monitored and maintained by our third-party infrastructure providers, and by any other third-party service providers we may use, such as our Website hosting provider, customer relationship management provider, email marketing provider, analytics, security operations and other third-party service providers.
• Legal or regulatory authorities when required by law. we may disclose your Personal Data if reasonably necessary with regulators or law enforcement agencies or where mandatory under a court order: (i) to comply with a legal process, such as a court order, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
• Business partners or affiliates on the course of service delivery. we may transfer your Personal Data if we are involved, whether in whole or in part, in a merger, sale, acquisiti

7. International Data Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your rights, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).

8. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Notice or as required by law. Once the retention period expires, we securely delete or anonymize your data. At the end of the retention period, your personal data will be securely deleted or anonymized, for example, by aggregation with other data, so that it can be used in a non-identifiable way for statistical analysis and business planning.

10. Your Rights

Under the UK GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain circumstances.
• Restriction: Request limitation of data processing.
• Objection: Object to processing based on legitimate interests
• Data portability: Request to receive your data in a structured, machine-readable format.
• Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise your rights, please contact us at contact us.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. For more details, please see our [Cookie Policies} We use cookies, which are small text files stored by your browser, to collect, store, and share data about your activities across websites. They allow us to remember things about your visits to worldview consultancy, like your preferred language, and to make the site easier to use.

12. Contact Information

Digital Careers Academy BOS House, Oldenway Business Park, Ballybrit Galway H91 E65V, Ireland

+447488818292 +15873303085

13. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk/.

We may update this Privacy Notice from time to time. Please review it periodically to stay informed about how we process your personal data.